EngageGenie

Privacy Policy

Last updated: 2/14/2025

Privacy Policy for EngageGenie

Last updated: 2/14/2025

Thank you for choosing EngageGenie (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information we collect from users (“you”) on our website, EngageGenie (the “Site”), and the rights you have with respect to your data.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site and services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • Contact Details: Email address, full name, company name, company website.
  • Account Details: Password (hashed or otherwise secured) and other login credentials.
  • Business Information: Business name, business description, business keywords.

1.2 Payment Information

We use Stripe to process payments. Stripe may collect your payment details (such as credit or debit card number, billing address). We do not store your full payment information on our servers.

1.3 Usage Data

We may automatically collect information about how you interact with our Site, such as IP address, browser type, device information, and browsing activities.

2. How We Use Your Information

We use your information for the following purposes:

  1. Providing and Maintaining Services: To register and maintain your account on our Site and to fulfill our contractual obligations (e.g., setting up your EngageGenie workspace).
  2. Payment Processing: To process payments securely through Stripe and manage billing and other financial transactions.
  3. Communication and Support: To send service-related emails (e.g., account verification, technical and security notices) and respond to inquiries or provide customer support.
  4. Email Marketing and Waitlist: To send marketing communications about new features, products, or services that may be of interest to you, and to notify you about waitlist status and availability.
  5. Improving Our Services: To analyze Site usage and trends, develop new features, and enhance user experience.

3. How We Share Your Information

3.1 Third-Party Service Providers

We use Stripe for payment processing. Stripe’s use of your personal information is governed by its own privacy policies. We encourage you to review Stripe’s Privacy Policy for more information.

We may also use other third-party service providers for functionalities such as hosting, analytics, and email marketing. These providers are authorized to use your personal information only as necessary to provide services to us.

3.2 Legal Requirements and Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transactions

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Data Security

We implement reasonable security measures to protect the personal information we collect and store. Despite our efforts, no security measure is perfect or impenetrable. We cannot guarantee the security of your information, but we strive to use commercially acceptable means to protect it.

Password Security: You are responsible for keeping your password confidential. Do not share it with anyone, and notify us immediately if you suspect any unauthorized use of your account.

5. Data Retention

We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to cancel your account or request that we no longer use your personal information, you can contact us at [Contact Email].

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access: The right to request copies of your personal data we hold.
  • Correction: The right to request that we correct any information you believe is inaccurate.
  • Deletion: The right to request that we erase your personal data, under certain conditions.
  • Object or Restrict Processing: The right, in certain circumstances, to object to or restrict the processing of your personal data.
  • Withdraw Consent: Where you have consented to receive marketing emails, you may withdraw your consent at any time by clicking the “unsubscribe” link in those emails or by contacting us directly.

If you would like to exercise any of these rights, please contact us at [Contact Email]. We will respond to your request as soon as reasonably possible and in accordance with applicable laws.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of these external sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child under 18 has provided us with personal information, please contact us so we can take appropriate steps to remove that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a new Privacy Policy on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

[EngageGenie]
Email: contact@believemotion.com

We will do our best to address any concerns or inquiries in a timely manner.

By using EngageGenie, you signify that you have read and understood our Privacy Policy and agree to the collection and use of your personal information as described herein.